Panel 2: The Business Imperative for Interoperability

Hospitals and health systems are where the rubber meets the road for medical interoperability. From their never-ending quest to improve patient care and safety, to the financial incentives to simplify and improve care coordination, the hospital environment has the most to gain from an interoperable health care ecosystem- and the most to lose if it doesn’t go right. Hear from leading hospital CEOs about their desire for medical interoperability to improve patient care and lower costs, and their plan to make it happen.

Moderated by:

Glenn Tobin, PhD
Chief Executive Officer
Crimson, The Advisory Board Company

Dr. Glenn Tobin leads the Crimson organization on its mission to be the national leader in supporting hospitals and health system in driving care, cost, and quality outcomes improvements through physician-focused analytics technology and services. He is responsible for all technological, strategic, and customer-focused services lines including product strategy, development, implementation services, product management, and the dedicated advisor service. Throughout his career Dr. Tobin has led a variety of organizations seeking to improve the delivery of health care by better using information to drive change. He served as the chief operating officer of Cerner Corporation from 1988 through 2004, driving the rollout of Cerner’s enterprise-wide electronic medical records solution across a large number of health care organizations. Dr. Tobin has also served as the chief operating officer of CodeRyte, Inc., a computer-assisted coding company focused on applying industry-leading natural language processing capabilities to better utilize the health care industry’s vast amounts of free text information. Early in his career, Dr. Tobin also served as a core member of the global health care leadership at McKinsey and Company, serving a variety of organizations including pharmaceutical companies, health insurers, IT services providers, and provider-based organizations. The major focus of his work at McKinsey was the improved usage of health care information to drive business growth. Dr. Tobin graduated magna cum laude with a bachelor’s degree in business administration from Kansas State University and went on to earn his doctoral degree from Harvard University in 1991.


Stephen Jones, FACHE
President and Chief Executive Officer
Robert Wood Johnson University Hospital and Health System

Stephen K. Jones, FACHE, was appointed President and Chief Executive Officer of Robert Wood Johnson University Hospital and Health System in September 2007, and served as Interim President and Chief Executive Officer since December 2006. Mr. Jones previously served as Senior Vice President, Operations, of the hospital since October 1983. He received a Bachelor of Science degree in Finance from the University of Maryland in 1973, and a Master of Arts in Health Care Administration from George Washington University in 1976. Mr. Jones has over thirty years of health care management experience. Prior to joining the hospital, Mr. Jones served as Assistant Director at Somerset Medical Center, Somerville, New Jersey, from 1979-1982. From 1974-1979, he was Assistant Director at Barnert Memorial Hospital Center, Paterson, New Jersey. Mr. Jones is a member of the Board of Directors of the New Jersey Hospital Association, the Board of Directors of the New Jersey Council of Teaching Hospitals and the Board of Directors of University HealthSystem Consortium. Mr. Jones is a Fellow of the American College of Healthcare Executives, past President of the Senior Healthcare Executives Society of New Jersey and past President of the Assistant Hospital Directors Association of New Jersey. Mr. Jones has a faculty appointment at Rutgers, The State University of New Jersey in the Bloustein School undergraduate Public Health Program. Mr. Jones also has a faculty appointment in UMDNJ’s School of Public Health, M.P.H. program. Mr. Jones is a veteran having served in the United States Air Force (USAF) from 1966 to 1970. He served as a Russian linguistic with the USAF and with the National Security Agency. Mr. Jones is married to Barbara Jones. They have two children and five grandchildren.

Michael Johns, MD
Center for Medical Interoperability

Dr. Michael M.E. Johns is founding chairman of the board of the Center for Medical Interoperability, where he guides the overall operation of the organization to serve the hospital community. Dr. Johns is currently a professor of medicine and public health at Emory University, where he served as Chancellor from 2007 until 2012. Throughout his distinguished career, Dr. Johns has led complex administrative and academic organizations to new levels of excellence and service. He is widely recognized as a catalyst of new thinking in many areas of health policy a significant contributor to many of the leading organizations and policy groups in health care and passionate about lowering the cost of health care. Johns serves as a board member for the West Health Institute and West Health Policy Center. Prior his role as Chancellor, Dr. Johns served as the Executive Vice President for Health Affairs and Chief Executive Officer of the Robert W. Woodruff Health Sciences Center of Emory University where he oversaw the University’s widespread academic and clinical programs in health sciences and led strategic planning initiatives for both patient care and research. From 1996 to 2007, Dr. Johns served as the Chairman of the Board of Emory Healthcare, the largest health care system in Georgia. In addition, he served as Dean of the Johns Hopkins School of Medicine and Vice President of the Medical Faculty at Johns Hopkins University from 1990-1996. Dr. Johns is past chair of the Council of Teaching Hospitals, a fellow of the American Association for the Advancement of Science and a member of the Institute of Medicine. He is a member of the editorial board of the Journal of the American Medical Association (JAMA) and chairs the publication committee of Academic Medicine, the official, peer-reviewed journal of the Association of American Medical Colleges.

Michael Schatzlein, MD

Tennessee/Indiana Ministry Market Leader, Ascension Health
Chief Executive Officer, Saint Thomas Health

Michael H. Schatzlein, MD, is the Chief Executive Officer of Saint Thomas Health in Nashville, Tennessee, and serves as the Tennessee/Indiana Ministry Market Leader for Ascension Health. He provides strategic and operational leadership for Saint Thomas Health while promoting alignment among Health Ministries within the Tennessee/Indiana market and with the System Office on issues related to Mission and Vision. In addition, Dr. Schatzlein shares accountability for strategic positioning and operational performance of the Health Ministries in his market including Saint Thomas Health, St.Vincent Health, Indianapolis, and St. Mary’s Health System, Evansville, Ind. Dr. Schatzlein worked as a practicing cardiac surgeon at St. Joseph’s Hospital from 1981 to 1984, Chief of Transplantation at Lutheran Hospital from 1984 to 1989, and became a founder of the Northern Indiana Heart Institute in 1986 before transitioning to executive roles at Lutheran Hospital and LHN. Dr. Schatzlein’s skills and experience combine his medical background as a cardiac surgeon with strong business development expertise. Prior to joining Ascension Health, Dr. Schatzlein served as president and chief executive officer for Lutheran Health Network (LHN) and Dupont Hospital in Fort Wayne, Indiana. Dr. Schatzlein also previously served as CEO of LHN’s St. Joseph Hospital (formerly an Ancilla Health Ministry).